Shipping policy

🚚 Shipping Policy – Teranga Market

Last updated: February 21, 2026

At Teranga Market, we are committed to delivering your orders quickly and securely.

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been successfully placed.
A second email with tracking information will be sent once your order has been shipped.

If we experience high order volumes, shipments may be slightly delayed. We will notify you if there is a significant delay.

Shipping fees and delivery times vary depending on your location.

Please note that delivery times are estimates and may vary due to customs, carrier delays, or unforeseen circumstances.

Shipping costs will be calculated and displayed at checkout.

For international orders:

Customers are responsible for any customs duties, taxes, or import fees.
Teranga Market is not responsible for delays caused by customs clearance processes.

Once your order is shipped, you will receive a tracking number via email.

If you do not receive tracking information within 5 business days, please contact us at:
📧 thiounenar14@gmail.com

Please ensure that your shipping address is correct before completing your purchase.

Teranga Market is not responsible for:

If you notice an error, contact us immediately.

If your package is lost or arrives damaged:

We will work with the shipping carrier to resolve the issue as quickly as possible.

If you have any questions about shipping, please contact us:

📧 Email: thiounenar14@gmail.com
🏪 Store: Teranga Market